At K-Beauty Secrets, we strive to deliver your orders promptly and securely across India.

Order Processing:

All orders are processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking details. Please allow up to 24 hours for the tracking information to be updated.

Shipping Time:

The delivery time may vary depending on your location:

• Metropolitan areas: 3-5 business days
• Other locations: 5-7 business days

Please note that unforeseen delays may occur due to factors beyond our control, such as weather conditions, courier delays, or government restrictions. We will keep you informed if such situations arise.

Shipping Charges:

Shipping charges will be calculated at checkout based on the order total and delivery location. Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

Incorrect Addresses:

Please ensure that the shipping address you provide is correct and complete. K-Beauty Secrets is not responsible for delays or lost packages due to incorrect addresses provided by customers.

Undeliverable Packages:

If your package is returned to us due to an incorrect address or failed delivery attempts, we will notify you via email. You may choose to have the order re-shipped (additional shipping charges may apply) or request a refund (shipping fees are non-refundable).

Tracking Your Order:

Once your order is dispatched, you will receive a tracking number via email. You can track the status of your order directly through the courier’s website.

For any further questions or issues regarding your shipment, feel free to contact our customer service team.